WARRANTY INFORMATION
Lifetime Warranty (Hand Tools)
Hand Tool Kits carry a lifetime warranty. They are meant for home use, not for professional use, If any part becomes defective in material or workmanship, we will replace it free of charge with the same item or a like item of equal value. This warranty applies to products purchased within the United States and Canada. Replacement parts will be only mailed to addresses located within the United States. For questions or comments about products, or to obtain replacement parts, please call toll-free or return defective tools to:
ExotixByMail
United States
Note: For quality control, we might require for the defective product to be sent to us or might ask you to send us photos of the defective part(s).
Limited Warranty (Power tools)
Power Tools (including Cordless Screwdrivers and Cordless Drills) carry a limited one year warranty. They are meant for home use, not for professional use. If any Power Tool product is defective in material or workmanship within the first year of purchase, we will replace it free of charge with the same item, or a like item, of equal value. A copy of the sales receipt is required for all warranty replacements on power tools. This warranty applies to products purchased within the United States and Canada. Replacement parts will be only mailed to addresses located within the United States. For questions or comments about this product or to obtain replacement parts, please call toll-free or return defective tools with a copy of the original sales receipt to:ExotixByMail
United States
Note: For quality control, we might require for the defective product to be sent to us or might ask you to send us photos of the defective part(s).